CAREER TRAINING
- Cabin Steward Training Program
- Hospitality Certification
Cabin Steward Training Program
(Performing Housekeeping Services leading to Housekeeping NC II)In response to the growing need for well-trained and knowledgeable Cabin Stewards in the cruise line industry, we have developed this program to introduce the occupation to those interested to work as Cabin Stewards here in the Philippines and abroad.
Course structure is combined with the theoretical aspects and practical aspects. In this regard, we conduct an in-house review for the modules and on the job work experience in accredited hotels and local cruise lines. We want our students to have a full understanding of the occupation through learning from actual experiences.
We have skilled instructors and module developer from teaching and hospitality industries who teach and develop the certification programs in an effective manner.
We also ensure that our students become equipped with the job knowledge, good work ethics, excellent communication skills by the end of the program.
Students take review classes first and must pass the final exam before beginning actual on the job work experience. Students will have time to focus on the modules, but they will also be equipped with the basic language terms, duties & responsibilities once they start their on-the-job work experience in a hotel or in local cruise lines.Duties and Responsibilities include: clean a stateroom according to standards set by the accommodation department, conduct pre-embarkation procedures; conduct stateroom familiarization to guests; and conduct proper turn down service of staterooms among others. The training program consists of:
- Five weeks classroom review & discussion
- Workbook that contains six modules
- 300 hours on-job-work experience in hotels or local cruise lines
- Practical examination for National Assessment
On-the-job work experience program Students may choose to have their OJT with our affiliate hotels or local cruise lines such as Ocean Link, the training arm of Negros Navigation and sister company of Ocean Wave Cruisers, an international placement agency for seafarers; and SuperFerry, a sister company of Aboitiz-Jebsens, an international placement agency for seafarers. OJT fees cover accommodations, meals, giveaways, services of a guest speaker, uniform and insurance and may vary from P 4,450 to P 10,000 depending on your OJT arrangements.
For more information, you may attend the regular orientation sessions. There is no fee charged to attend our orientation sessions.
HRPC Training and Accreditation Assistance Centre, Inc and its foreign partner, Recruitment Solutions International Ltd. (RSI), are proud to announce that they are approved by the Alberta Hotel and Lodging Association (AHLA) to conduct review classes for housekeepers and food and beverage workers in the Philippines. The hospitality certification program prepares hospitality workers to work in a hotel and restaurant setting by evaluating the workers according to Canadian Standards. The certification programs consist of:The certification programs used in Manila are the same programs used in Alberta and other Canadian provinces to certify hospitality workers.
- classroom study;
- AHLA online examination; and
- On-the-Job work experience.
Canadian hotel and restaurant employers are assured of knowledgeable housekeepers and food and beverage servers because the modules and examination standards applied in the Philippines based programs are the same standards and examination used in Canada.
The Alberta Hotel and Lodging Association is responsible for the administration of the emerit certification program for hospitality workers in Alberta. emerit certification is recognized across Canada by the hospitality industry. emerit certification was developed using a competency-based approach, so it assesses a person's combined knowledge and skills and their ability to demonstrate these in the workplace. This differentiates emerit from many other assessment systems that focus on measuring knowledge and not the application of that knowledge. Candidates who seek the emerit credential must not only have the requisite experience but pass a multiple-choice exam and, in addition, must also demonstrate mastery of the occupation through an On-the-Job work experience evaluation. This approach ensures that candidates awarded the emerit credential have both the theoretical knowledge to perform at a high level, and the practical knowledge employers seek in their employees.
For more information on certification opportunities leading to employment in Canada, you may attend the regular orientation sessions.There is no fee charged to attend our orientation sessions.
Contact Us
Hospitality Certification
Housekeeping Room Attendant
A Housekeeping Room Attendant promotes a positive image of the property, interacts with guests in a positive and hospitable manner and ensures the comfort and security of guests by paying attention to organization, cleanliness and presentation in guest rooms and public areas.
Duties and Responsibilities include: making beds, cleaning the guestroom, replenishing of guestroom amenities, attending to guest's requests. Other duties may include cleaning of public areas of the property.
- Classroom instruction
- Supervised online exam
- On-the-Job work experience in accredited hotels in Manila
- Final Practical Evaluation
Food and Beverage Server
Requirements include interpersonal skills, product knowledge and sales techniques to meet and exceed guests’ expectations. Servers learn effective selling techniques, the art of table service, ways to respond to guest needs and complaints… and more.
Duties and Responsibilities include: Acknowledging and attending to guests’ needs, presenting menus, serving food and beverage orders according to quality standards, as well as processing guest bills.
- Classroom instruction
- Supervised online exam
- On-the-Job work experience in accredited hotels and restaurants in Manila
Kitchen Helper Certification Program
In response to the high demand by Canadian employers for the recruitment of kitchen helpers, HRPC and RSI are proud to announce the initiation of a Kitchen Helper Certification Program. The Kitchen Helper Certification Program opens opportunities for applicants interested in starting a career in the kitchen operations of hotels and restaurants in Canada. The program follows the same format for the certification of housekeepers and food and beverage servers with the following:
- Classroom instruction;
- Written examination;
- Practical training at a culinary arts school; and
- On-the-Job work experience in hotels or restaurants.